Resyncing your remote to your fireplace.
A remote and its receiver can lose their pairing, usually after a battery change, and they have to be reintroduced.
It is a short sequence on the handset and the receiver, done in order and within a time window. Les runs through it at the speed you can actually follow with the fireplace in front of you.
Worth doing before you book a service call. It costs nothing and it is the fix more often than people expect. Our service line is (616) 842-4500.
More help videos
Replacing the batteries in your remote and receiver
A gas fireplace that will not respond to its remote is usually flat batteries, and there
Relighting the pilot on a gas log set
Gas log sets have a standing pilot, and a draft, a power cut or a summer with the gas off
Changing the batteries in your fireplace remote
The first thing to try when the remote stops talking to the fireplace, and the one that
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