Replacing the battery back-up.
The battery back-up is what lets a gas fireplace light during a power cut, which is exactly when you find out it is dead.
It is a separate battery holder from the remote and from the receiver, and it is easy to forget it exists until a storm. Les shows where it sits and how it comes out.
Worth checking before winter rather than during it.
If the fireplace still will not light on the back-up, call the service line and we will come out. Our service line is (616) 842-4500.
More help videos
Replacing the batteries in your remote and receiver
A gas fireplace that will not respond to its remote is usually flat batteries, and there
Relighting the pilot on a gas log set
Gas log sets have a standing pilot, and a draft, a power cut or a summer with the gas off
Changing the batteries in your fireplace remote
The first thing to try when the remote stops talking to the fireplace, and the one that
Need someone to look at it?
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